How do roofers invoice for insurance claim jobs?
Itemize the invoice to match the insurance adjuster's approved scope, and use custom fields to record the claim number, so the paperwork lines up with what the insurer is paying for.
Insurance-claim roofing jobs move faster when the invoice mirrors the adjuster's line items rather than presenting different totals or categories. BCTM's price book and custom invoice fields support that alignment, but BCTM doesn't interact with insurance carriers directly or determine claim scope — that's between you, the homeowner, and the adjuster.
How much of a deposit should a roofer ask for before starting a tear-off?
Many roofers collect a deposit before ordering materials to cover that up-front cost, but the specific percentage is a business decision, not something BCTM sets for you.
Because shingles, underlayment, and flashing are usually purchased before the crew shows up, a deposit invoice sent right after the estimate is approved protects your cash flow. BCTM supports deposit and final-payment invoices on the same job; how much to collect up front is up to you.
Is it normal to ask for 50% upfront on a big roofing job?
Fifty percent upfront is common on larger remodel and construction jobs generally, but the right number for a specific roof depends on material cost and your relationship with the customer.
BCTM doesn't dictate a required deposit percentage — it just makes it easy to send a deposit invoice for whatever amount you decide, followed by a final invoice once the job's done.
What's the average time it takes to get paid on a residential roofing job?
Residential contractors overall get paid within 30 days only about 48% of the time, according to a 2022 Levelset survey — insurance-claim jobs in particular can take longer due to adjuster timelines.
Foundation, structure, and exterior contractors — the category roofing falls into — average 63 days Days Sales Outstanding (Level — Construction Cash Flow Crisis in Numbers). Sending a click-to-pay link the moment the final invoice goes out, rather than waiting on a mailed insurance check, is one of the more direct ways to shorten that wait on the homeowner's portion.
Can I charge a late fee if a homeowner doesn't pay their final roofing invoice?
You can configure a late fee on an invoice, but whether it's enforceable depends on your state's usury and consumer-protection laws.
Late fee amounts and disclosure requirements vary by state. This is general information, not legal or tax advice — check with a licensed attorney or CPA in your state before relying on it.
How do I get a homeowner to approve a roofing estimate faster?
Send the estimate for online or text approval instead of requiring an in-person signature — homeowners can review and approve from their phone the same day.
A digital approval flow removes the delay of scheduling a second in-person visit just to get a signature. Combined with SMS reminders if the estimate sits unapproved, this shortens the gap between quote and go-ahead.
How do I track retainage on a large commercial roofing job?
Retainage — typically 5–10% withheld until the job is fully complete — can be tracked in your reports and invoiced separately once the job wraps.
Commercial roofing contracts sometimes withhold retainage the same way general construction contracts do. Average retainage runs around 7.59% on private projects and 5.56% on state projects (Levelset — Retainage in Construction; Clemson data via Billed). Track the withheld amount in your reports, then send a final retainage invoice once the job is signed off.