BCTM.

Payment Processing Fee Disclosure

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1. Overview

BCTM is a payment and invoicing platform for contractors and tradespeople. Two parties charge fees per transaction:

  • BCTM: Platform fee: 1.00% of invoice amount
  • Stripe: Card processing: 2.9% + $0.30 per transaction (US)
  • Stripe: ACH / Bank transfer: 0.8%, capped at $5.00
  • N/A: Cash or check: No fees

2. When Fees Are Charged

Three modes: Pass fees to customer (default) / Contractor absorbs fees / Cash & Check. Fees are locked at invoice creation, no surprises at checkout.

3. Worked Example: $100 card invoice

The clearest way to see what your customer pays and what you take home is on a receipt. On a $100 card invoice where fees are passed to the customer:

Customer Receipt
Service amount$100.00
BCTM platform fee (1%)+$1.00
Card processing fee+$3.33
Total$104.33

The contractor nets the full $100.00. If the same invoice is paid by ACH bank transfer, the customer pays $101.80 (ACH is much cheaper on large invoices, since the Stripe ACH fee caps at $5.00 no matter the invoice size).

4. International Cards & Per-Country Rates

RegionRate$100 Total
US2.9% + $0.30$104.33
Canada2.9% + $0.30 CADN/A
UK1.5% + £0.20£102.22
EU1.5% + €0.25€102.29
Australia1.75% + $0.30 AUDAUD $102.84
OtherVariesCalculated at invoice time

5. Refund Policy

Processing fees are non-refundable per Stripe policy. On a full refund, the customer is refunded the service amount; the BCTM platform fee and Stripe processing fee are retained.

6. Fee Absorption & Surcharge Compliance

Passing the card processing fee to the customer is optional. The contractor can choose to absorb it, in which case the customer pays only the service amount and the fee is deducted from the contractor payout.

BCTM follows US federal card-network rules and state and territory surcharge regulations. Debit and prepaid cards are never surcharged. In jurisdictions where surcharging is restricted or requires a cash-discount format, the platform enforces the correct treatment at checkout. See the Visa Merchant Surcharge FAQ for the underlying rules.

7. Contact & Questions

Disclaimer: This is not a legal contract. Rates are subject to change. Stripe pricing at stripe.com/pricing. BCTM is not affiliated with Stripe, Inc.